☕Make Time Finance

PRIVACY POLICY

Make Time Finance

Last Updated: 25 March 2025

1. INTRODUCTION

Make Time Finance ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage our financial system migration services.

This policy complies with the General Data Protection Regulation (EU) 2016/679 ("EU GDPR"), the UK GDPR, and the Data Protection Acts of the UK and Ireland.

2. WHO WE ARE

Make Time Finance is a specialized service helping UK and Irish small and medium businesses migrate from legacy accounting software to modern cloud-based systems.

Data Controller Details:

  • Name: Make Time Finance
  • Address: 11 St Fintan's Crescent, Dublin, Ireland
  • Email: hello@maketime.finance
  • Phone: +353 89 486 5922

3. PERSONAL DATA WE COLLECT

As a financial systems migration service, we process various types of personal data including:

3.1 Client Contact Information

  • Names and job titles of business representatives
  • Business email addresses and phone numbers
  • Business addresses
  • Account login credentials (for migration purposes only)

3.2 Financial System Data

When migrating your financial systems, we may process:

  • Employee names, IDs, and payroll information
  • Customer and supplier names and contact details
  • Transaction data potentially linked to individuals
  • Bank account information
  • Tax registration numbers

3.3 Technical Data

  • IP addresses
  • Login data and access times
  • Browser type and version
  • Operating system information
  • Technical data related to your financial systems

4. HOW WE COLLECT YOUR PERSONAL DATA

We collect personal data through:

  • Direct interactions when you engage our services
  • Forms you complete on our website
  • Data extractions from your existing financial systems
  • Communications between us including email and phone
  • Information provided during consultation or migration services

5. HOW WE USE YOUR PERSONAL DATA

We use your personal data only for specific, legitimate purposes, including:

5.1 Service Provision

  • Performing financial system migration services
  • Extracting, transforming, and loading financial data
  • Configuring and setting up new financial systems
  • Testing and validating migration accuracy
  • Providing training and support

5.2 Business Operations

  • Managing our relationship with you
  • Administering and protecting our business
  • Sending service updates and important notices
  • Responding to your inquiries or requests

5.3 Improvement and Development

  • Improving our services
  • Developing new offerings
  • Understanding client needs and preferences

6. LEGAL BASIS FOR PROCESSING

We process your personal data on the following legal bases:

6.1 Contract Performance

Processing necessary for the performance of our contract with you to provide financial system migration services.

6.2 Legitimate Interests

Processing necessary for our legitimate interests, including:

  • Running and developing our business
  • Providing the best services to our clients
  • Marketing our services to existing clients
  • Preventing fraud and ensuring network security

6.3 Legal Obligation

Processing necessary for compliance with legal obligations, including tax and accounting requirements.

6.4 Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

7. DATA SHARING AND TRANSFERS

7.1 Third-Party Service Providers

We may share your personal data with:

  • Cloud accounting providers (e.g., Xero)
  • IT service providers who support our operations
  • Professional advisers including lawyers, accountants, and insurers

7.2 Business Transactions

If we sell or transfer parts of our business, your personal data may be part of the transferred assets.

7.3 Legal Requirements

We may disclose your personal data if required by law, regulation, or legal process.

7.4 International Transfers

When we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place through:

  • Transfers to countries with adequacy decisions
  • Standard Contractual Clauses approved by the European Commission or UK authorities
  • Other legally approved transfer mechanisms

8. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, including:

  • Encryption of data in transit and at rest
  • Secure cloud storage with strict access controls
  • Regular security assessments and testing
  • Staff training on data protection and security
  • Formal data breach procedures

9. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

  • Duration of the service contract plus a reasonable period afterward
  • Period required by applicable laws (tax, accounting, etc.)
  • Time needed to resolve disputes or enforce agreements

10. YOUR LEGAL RIGHTS

Under data protection laws, you have rights regarding your personal data, including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (the "right to be forgotten")
  • Right to restrict processing in certain circumstances
  • Right to data portability to receive data in a structured format
  • Right to object to processing based on legitimate interests or for direct marketing
  • Rights related to automated decision making and profiling

These rights may be limited in some situations – for example, where we can demonstrate legitimate grounds for processing your personal data.

11. HOW TO EXERCISE YOUR RIGHTS

To exercise any of your rights, please contact us at:

  • Email: hello@maketime.finance
  • Post: 11 St Fintan's Crescent, Dublin, Ireland

We will respond to all legitimate requests within one month. Occasionally, it may take us longer if your request is particularly complex or you have made several requests.

12. COMPLAINTS

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns. You also have the right to lodge a complaint with a supervisory authority:

  • Ireland: Data Protection Commission (www.dataprotection.ie)
  • UK: Information Commissioner's Office (www.ico.org.uk)

13. POLICY UPDATES

We may update this privacy policy from time to time. The most current version will always be available on our website.

14. COOKIES AND TRACKING

Our website uses essential cookies to ensure its proper functioning. We do not use tracking cookies for marketing purposes without your explicit consent.

15. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: hello@maketime.finance
  • Phone: +353 89 486 5922
  • Post: 11 St Fintan's Crescent, Dublin, Ireland